Publicly You Terms of Service and Refund Policy
Signalora LLC, doing business as Publicly You
Effective: September 23, 2026
What we provide
Publicly You provides one-time, custom-prepared digital reports for real estate professionals and brokerages:
- Agent Identity Report
- Bio Report
- Reviews Report
- Content Report
- Brokerage Identity Intelligence Report
Each report is researched and prepared for a single named subject and delivered as a PDF by email. Nothing is shipped. There are no physical goods and no returns.
Delivery
We guarantee delivery of every report you order and pay for.
Timeframes shown on this site are what you should expect, not a deadline we are bound to. Research depth, source availability and roster size vary. Your report will be delivered. It may arrive sooner or later than the expected window, and delivery timing is not grounds for a refund.
What the report is — read before ordering
The report tells you what is publicly visible about your professional identity at the time we run it. Findings, discrepancies and gaps are the deliverable. They are the result you paid for.
- A reported discrepancy is a completed finding. If we report that a detail differs across platforms and you check it and confirm it is correct, the report has done its job — you now have that verified. That is a delivered result, not an error.
- We do not control third-party platforms. We report what those platforms display. We do not edit, correct, remove, claim or contact them on your behalf, and we make no commitment that any platform will change anything, or when.
- Limited public presence is a finding. If little information about you is publicly available, the report says so. That is the accurate result.
- We do not promise outcomes. We do not promise leads, rankings, search placement, AI-system responses, score movement, third-party corrections, or any business result.
- We do not pad. We report what the evidence supports. We will not invent findings or add material to reach a number.
- Information you provide is used as you supply it. Names, phone numbers, URLs, market and licensing details you enter at order are taken as given. An error in what you submitted is not a defect in the report.
Your responsibilities
You must provide accurate, current, authorized information, and answer reasonable factual questions needed to complete your order. You are responsible for reviewing any deliverable before relying on it or publishing it, and for obtaining any brokerage, board, MLS or legal review you need.
Publicly You does not request or accept passwords, security codes or account credentials.
Refunds
All sales are final. Publicly You does not offer refunds.
You are paying for the research and the report. Once your order is placed and payment has cleared, work begins promptly and the fee is earned.
This includes, without limitation: dissatisfaction with the findings; findings you already knew; findings you check and confirm to be correct; a limited volume of public information about the subject; the absence, quantity or content of reviews; a decision not to publish or use delivered content; the absence of leads, rankings, placement or third-party action; a change made by a third-party platform after our review date; and errors in information you supplied at order.
Two exceptions.
- Cancellation before work begins. If you need to cancel, email dan@publiclyyou.com immediately. If we have not begun work, we refund you in full. Because work begins promptly, this window is short.
- Non-delivery. If you pay and we do not deliver your report, you are entitled to a full refund of the fee paid for that report.
Not professional advice
Publicly You does not provide legal, tax, financial, insurance, brokerage, licensing, fair-housing, compliance or other regulated advice, and does not provide any approval, clearance, certification or guarantee.
Payment
Payments are processed by Stripe. Signalora LLC, doing business as Publicly You, does not receive or store your card number. Charges appear on your statement as PUBLICLY YOU.
If you have a billing question or believe there is an error, contact dan@publiclyyou.com before disputing the charge with your card issuer. We will look into it.
Contact
Service and billing: dan@publiclyyou.com
Mail: Signalora LLC d/b/a Publicly You, 6632 W. 95th Pl., Westminster, CO 80021
Changes
We may update these terms. The terms posted on this page when you place your order are the terms that apply to that order. We keep dated copies of every prior version and will provide the version that applied to your order on request.
